AI Product Strategy & Operations

Turning AI ambition into
shipped, scaled products.

I take AI products from customer problem and product definition through pilot, launch, and commercialization — currently at Netomi, previously advising Fortune 500s at McKinsey & BCG.

San Francisco Bay Area · Open to travel · H1B visa holder

Portrait of Divya Nagpal

AI product strategy and operations professional with experience taking AI products from customer problem and product definition through pilot, launch, and commercialization. At Netomi, I partner with Product and Engineering to shape enterprise AI offerings, build customer POCs, establish product roadmaps, and develop GTM strategy. Previously, I advised Fortune 500 companies at McKinsey and BCG on product strategy, growth, and operating model decisions.

  • Roadmap & Prioritization
  • Market Opportunity Analysis
  • GTM Strategy
  • Customer Research
  • Competitive Benchmarking
  • E2E Process Mapping
  • ROI Analysis
  • SQL · Tableau
  1. Apr 2026 — PresentSan Francisco, USA

    Enterprise AI GTM Lead · Netomi AI Inc

    Built the deal strategy and cross-functional operating cadence to bring Fortune 500 accounts onto Netomi's agentic customer-experience product; built the operating cadence for product/GTM planning, including roadmap reviews, pipeline governance, customer feedback loops, and revenue forecasting.

  2. 2025 — 2026San Francisco, USA

    Senior Consultant · Boston Consulting Group

    Led org redesign and innovation strategy for a global life sciences CTO; delivered a 12-month transformation roadmap for a nonprofit that reduced wait times by 40%; built an AI-enabled dynamic pricing engine for a $300M telecom product suite.

  3. 2022 — 2024St. Louis, USA

    Associate · McKinsey & Company

    Drove $15M+ in logistics cost savings, $20M+ in procurement savings, and a $250M make-vs-buy recommendation for a $4B automotive OEM; scoped 20+ GenAI use cases and led AI adoption strategy across telecom and travel clients.

  4. 2019 — 2020Gurugram, India

    Design Engineer · Ramboll A/S

    Redesigned systems and processes for distributed engineering support teams, reducing MTTR by 50%; developed bidding strategy for a $120M project and delivered $2M in savings via cost-performance tradeoffs on a $160M project.

  5. 2014 — 2019Gurugram, India

    Design Engineer · WS Atkins (now Atkins Realis)

    Delivered a $22M construction project on an ambitious 4-month deadline; trained and led a team of 10 CAD designers; managed radar tech deployment across 20+ rail crossings to improve safety KPIs.

Education

MBA (STEM), Business Analytics

Washington University in St. Louis · 2020–2022

InSITE Fellow · Co-President, Olin Strategy Association · Full Scholarship Recipient

B.E. Engineering (Honors)

Panjab University · 2009–2013

President, Dramatics Club · Founder, CiviZine

Certifications

  • Add your certifications here — e.g. name, issuing organization, and year.

Open to conversations on AI product strategy, GTM, and operating roles — reach out.